Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running.
Electric fireplace flame motor not working.
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If it s not call customer service.
Homeowners traditionally mount an electric fireplace against a wall.
They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame.
Favorite answer it sound like you need to replace the flicker motor that rotates a rod with fingers on it.
Re install the flame motor first by reversing the directions of disassembly.
The electric fireplace may have overheated and gone into overheat protection mode.
Because electric portable fireplaces run off electricity the first place to check is in the power supply when the unit is not working.
Open the back panel of the unit.
There is a toggle switch on the left top of your unit which is the manual switch that switches between the 3 functions of heat heat with light and remote.
The other case is that the flame on your electric fireplace is powered by a motor that creates movement.
If you have a voltage tester you can easily check the power outlet for voltage to ensure there is power available in the outlet.
The ember bed is glowing but there s no flame.
Tighten down the mounting screws and the mounting bracket for the flame motor.
Check the wiring to make sure that all connections have good contact.
When a wire comes loose or the motor stops functioning the flame will freeze.
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How to re install the flame rod and the flame motor.
Turn your electric fireplace off at the unit and turn it off and unplug the power cable at the wall socket.
The wire has short circuited.
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Remove the motor mounting screws and remove the motor from the mounting bracket.
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As the motor turns that rod it simulates the effect of flames flickering thus the term.
Look for exposed and frayed wires.
If everything looks good it s probably time to replace your flame motor.
The circuit breaker trips or blows a fuse when turned on.
It this was switched to heat that could be the reason you don t have the other function.
Although most electric fireplaces perform to their specifications occasionally a problem can arise that causes it to stop working.